How to Make Appointment

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How to make an appointment?


The Practice offers two types of appointments, routine and emergency.

These are conducted either face to face, via telephone or video; or online via eConsult please state your preference at the time of booking the appointment.

You can book an appointment online, by using eConsult (which is usually the quickest method), by calling the surgery or visiting the reception desk.

Please note, that calls may be recorded for training and monitoring purposes.

The time allocated for each appointment is 10 minutes, but time spent with the patient may vary, depending on their needs. Urgent appointments can be booked on the day. Children under 16 must be accompanied by an adult, but if a child is unaccompanied by an adult, and is deemed mature enough, the doctor or nurse may agree to see him or her. Each patient requires a separate appointment.

Routine consultations can be pre-booked. If an emergency appointment is requested on the day, the duty doctor will assess the request and this will lead to either a face to face, telephone or video consultation.


Practice Nurse

We have Practice Nurse appointments available. In a number of cases it might be worth considering an appointment with a Practice Nurse rather than a doctor. Practice Nurses are qualified to deal with many conditions and you may be seen more quickly.

If you are unsure who best to see, please speak to one of our reception staff.



All patients are entitled to have a chaperone present for any consultation. Please request this at the time of booking or speak to your GP, nurse or health care assistant at the time of the consultation.


eConsult online service

Please see the link on the Home page. eConsults allow the patient to request advice from the GP at a time which suits them.  Simply complete the eConsult form, send it to your GP practice and we will respond by the end of the next working day.



If you are unable to keep your appointment please let us know so that we can offer the appointment slot to somebody else. If you fail to attend more than three consecutive appointments this may lead to you being removed from our list.


Antenatal Care

If you are pregnant you can now self-refer to the hospital of your choice. Please click on the link below.

Northwick Park

Hillingdon Hospital

West Middx Hospital



If you are feeling low and would like counselling you can self-refer to Talking Therapies

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