Please note that following guidance, we will no longer be accepting prescription requests directly from the pharmacy. If a pharmacy has been requesting your repeat prescriptions, please inform them that from now on you will be requesting your prescriptions directly from the practice.
There are three ways you can ask for a repeat prescription…
On paper, online or by post
Most will find the online method the easiest. Once set up, it is easy to use.(details below). In all cases, please give us 2 working days’ notice to issue, AND 2-3 days for the chemist to process.
The Online Method
Get a username and password through our reception staff (only needs to be done the once).
Log on by clicking the blue area below.
Tick the medication you want from your medical record and the press send.
Your prescription will be ready after 48 hours (2 working days).
Online Patient Access
Deliver your repeat slip to the surgery with the required items clearly marked.
Send it to us with a stamped addressed envelope if you want us to post it back to you.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Please do not telephone for repeat prescriptions.
To help us…
- Don’t forget about public bank holidays – get your prescriptions in advance. Please don’t leave things until the last minute as this creates unnecessary and avoidable pressure on the surgery during these busy times.
- Some medication IS given to you by the doctor as a one off. Please do not ask for these via our repeat prescription service. If you need them, speak to the pharmacist or doctor.
- Please remember to nominate a chemist so we can send the prescription directly to them. This will save you having to come to the surgery to collect it (although you can still do this if you prefer).
Patients on repeat medication will be asked to consult with the doctor at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
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